BEAUTY IN EVERY DETAIL
Woodpecker returns: contact Hyperion within 14 days of delivery. Unused goods in their original packaging and in resaleable condition may be eligible once authorised. Accepted returns carry a 20% restocking charge; any collection or carriage cost will be confirmed before the return is arranged.
If you are unsure before ordering, our team can check quantities, suitability and the return terms for this exact product.
In stock. Standard: Estimated 3–5 working days. Express: Estimated 1–2 working days where offered at checkout. In-stock delivery estimates apply to orders placed before 2pm UK time on a working day. Orders placed from 2pm, at weekends or on bank holidays are processed from the next working day. Working days exclude weekends and bank holidays. Estimates are not guaranteed; express does not shorten backorder or special-order lead times. Regional holidays and specialist freight can affect the final date.
Delivery: the exact cost is calculated at checkout from your order and postcode, and UK delivery is free over £1,000 on most ranges. If your order needs a pallet or specialist vehicle, we’ll contact you to confirm the delivery arrangement before dispatch.
On arrival: please check the order promptly. If anything has been damaged in transit, contact us within three working days and we’ll help put it right.
Chepstow Rustic Oak
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8 coordinated options · compare shape, size and finish before you decide
Current
Care & installation
The current specification states suitability when glued down. Confirm the complete floor build-up before fitting.
The current specification lists floated, glued and nailed installation methods. Choose the method appropriate to the subfloor and project.
Real wood varies in grain and tone, so a sample is useful when available for checking colour and finish in your own light.
See the finish from more than one angle.
65-HMU-001v1
Product details
Product story
Timeless Tradition: Chepstow Rustic Oak
Embrace the enduring character of classic English oak with Chepstow Rustic Oak—a superior 21mm engineered plank that delivers structural power with a traditional golden honey finish.
Chepstow Rustic Oak is the quintessential wood floor, designed to look as though it has been part of your home for centuries. The 190mm wide planks feature a "Rustic" grade, celebrating the natural beauty of the tree with flowing grain patterns, rich colour variations, and dark knots that add depth and personality. At 21mm thick with a substantial 6mm wear layer, this is a heavy-duty, load-bearing floor built for longevity. The surface is brushed to enhance the grain texture and sealed with Hardwax Oil, creating a satin sheen that is durable, easy to maintain, and warm to the touch.
Product specification
Bevels on Edges All 4 edges
Core Material Plywood
Finish Brushed & Oiled, Lacquered, Unfinished
Fitting Method Floated, Glued, Nailed
Floor Colour Natural
Floor Grade Rustic
Floor Joint Tongue & Groove
Floor Thickness 21mm
Floor Type Real Wood Engineered
Hardness Hard
Length 1900mm, 2200mm
Pack Size 2.11m², 2.166m²
Planks per Pack 6
Species Oak
Tog Rating 1.2
Underfloor Heating Suitable if Glued Down
Wear layer 6mm
Width 190mm, 240mm
Sold per pack
Delivery
In-stock orders are dispatched within 3–5 working days, with express options available. Special-order and made-to-order ranges carry their own lead time, shown on the product page and confirmed when you order. Pallet, slab, large-format and bathware orders travel on a specialist off-load service — we confirm the timescale and book a date that suits you before dispatch.
Delivery is calculated at checkout from your order and postcode (we do not offer showroom collection) and UK delivery is free on orders over £1,000 on most ranges. For pallet deliveries please tell us about access issues in advance — low trees or bridges, narrow roads or gateways, gravel drives, or no turning or unloading space — as a re-delivery charge may apply if we cannot complete delivery.
When your order arrives
Please check your delivery as soon as it arrives. Once goods are unloaded they become the responsibility of the receiver, so if anything isn’t right, contact us within three working days and we’ll put it right quickly.
Returns
To request a return, contact Hyperion within 14 days of delivery. For eligible online consumer cancellations, you have a further 14 days after telling us to send the goods back. Contact us for the correct return address; your statutory cancellation does not depend on our authorisation.
Additional supplier returns have their own eligibility rules, charges and exclusions. These do not override statutory cancellation rights or rights for faulty goods. See our refund policy and supplier return guidance before arranging a return.
Product Frequently Asked Questions
What does "Rustic" mean?
Is this a structural floor?
What is Brushed & Oiled?
How long will it last?
Why buy from Hyperion Tiles?
The Hyperion Family Promise
Our family-run Ascot team is here to help you choose with confidence, check the practical details and plan your project.
Ask us about available samples, quantities and delivery before you commit. Returns and delivery terms depend on the product and supplier.
Installation & Care Tips
⚠️ Professional Installation Tips
- Structural Fitting: Chepstow 21mm can be secret nailed directly to floor joists (at 400mm centres) as a load-bearing floor, or floated over an underlay.
- Underfloor Heating: Compatible with UFH. However, for efficient heat transfer with this 21mm thick board, a full surface bond (glue-down) installation is highly recommended over the UFH screed.
- Maintenance: This floor is Oiled. You should use a liquid wax cleaner (like Woodpecker One Coat Soap) to clean and nourish the floor. Do not use standard detergents.
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
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Our Price Promise
As an official stockist of the brands we carry, every tile is the genuine article — expertly specified and fully supported by our Ascot team. If you find the same product for less elsewhere, talk to us and we'll do our best to match it.
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Customer Support
Chat with us live.
Call us on 01344-620211
Email us sales@hyperiontiles.com
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Shipping Information
Once an order has been placed, goods that are in stock can normally be dispatched within 3–5 working days. Delivery of special orders, slabs, large-format tiles, some bathware and sizeable orders is best carried out on one of our specialist off-load vehicles, so timescales will be advised before any tiles are ordered. A specific delivery date will be arranged to suit you.
Express delivery: 1–2 working days.
