BEAUTY IN EVERY DETAIL
Woodpecker returns: contact Hyperion within 14 days of delivery. Unused goods in their original packaging and in resaleable condition may be eligible once authorised. Accepted returns carry a 20% restocking charge; any collection or carriage cost will be confirmed before the return is arranged.
If you are unsure before ordering, our team can check quantities, suitability and the return terms for this exact product.
In stock. Standard: Estimated 3–5 working days. Express: Estimated 1–2 working days where offered at checkout. In-stock delivery estimates apply to orders placed before 2pm UK time on a working day. Orders placed from 2pm, at weekends or on bank holidays are processed from the next working day. Working days exclude weekends and bank holidays. Estimates are not guaranteed; express does not shorten backorder or special-order lead times. Regional holidays and specialist freight can affect the final date.
Delivery: the exact cost is calculated at checkout from your order and postcode, and UK delivery is free over £1,000 on most ranges. If your order needs a pallet or specialist vehicle, we’ll contact you to confirm the delivery arrangement before dispatch.
On arrival: please check the order promptly. If anything has been damaged in transit, contact us within three working days and we’ll help put it right.
Chepstow Planed Grey Oak
Explore more options from this collection
8 coordinated options · compare shape, size and finish before you decide
Current
Care & installation
The current specification states suitability when glued down. Confirm the complete floor build-up before fitting.
The current specification lists floated, glued and nailed installation methods. Choose the method appropriate to the subfloor and project.
Real wood varies in grain and tone, so a sample is useful when available for checking colour and finish in your own light.
See the finish from more than one angle.
65-POG-001
Product details
Product story
Structural Elegance: Chepstow Planed Grey Oak
Experience the strength of a structural floor without compromising on style with Chepstow Planed Grey Oak—a superior 21mm engineered plank that blends robust durability with contemporary ashen tones.
Chepstow is the heavyweight champion of the Woodpecker collection. At 21mm thick with a substantial 6mm real oak wear layer, this floor is designed to last generations. Unlike thinner engineered boards, Chepstow is load-bearing and can be installed directly over joists, making it perfect for renovation projects. The "Planed Grey" finish offers a modern twist on traditional oak; the boards are sanded smooth but retain subtle horizontal "chatter" marks from the planing machine, creating an authentic, handcrafted feel. A wash of contemporary grey stain cools the natural oak, resulting in a sophisticated "greige" palette that is finished with five coats of durable Hardwax Oil.
Product specification
Pack Size 2.11m²
Bevels on Edges All 4 edges
Core Material Plywood
Finish Oiled
Fitting Method Floated, Glued, Nailed
Floor Colour Light, Greige
Floor Grade Rustic
Floor Joint Tongue & Groove
Floor Thickness 21mm
Floor Type Real Wood Engineered
Hardness Hard
Length 1860mm
Planks per Pack 6
Species Oak
Tog Rating 1.2
Underfloor Heating Suitable if Glued Down
Wear layer 6mm
Width 189mm
Floor Features Planed
Sold per pack
Delivery
In-stock orders are dispatched within 3–5 working days, with express options available. Special-order and made-to-order ranges carry their own lead time, shown on the product page and confirmed when you order. Pallet, slab, large-format and bathware orders travel on a specialist off-load service — we confirm the timescale and book a date that suits you before dispatch.
Delivery is calculated at checkout from your order and postcode (we do not offer showroom collection) and UK delivery is free on orders over £1,000 on most ranges. For pallet deliveries please tell us about access issues in advance — low trees or bridges, narrow roads or gateways, gravel drives, or no turning or unloading space — as a re-delivery charge may apply if we cannot complete delivery.
When your order arrives
Please check your delivery as soon as it arrives. Once goods are unloaded they become the responsibility of the receiver, so if anything isn’t right, contact us within three working days and we’ll put it right quickly.
Returns
To request a return, contact Hyperion within 14 days of delivery. For eligible online consumer cancellations, you have a further 14 days after telling us to send the goods back. Contact us for the correct return address; your statutory cancellation does not depend on our authorisation.
Additional supplier returns have their own eligibility rules, charges and exclusions. These do not override statutory cancellation rights or rights for faulty goods. See our refund policy and supplier return guidance before arranging a return.
Product Frequently Asked Questions
What is a "Planed" finish?
Can I lay this directly onto joists?
What is the difference between Chepstow and Goodrich?
How do I maintain the Oiled finish?
Why buy from Hyperion Tiles?
The Hyperion Family Promise
Our family-run Ascot team is here to help you choose with confidence, check the practical details and plan your project.
Ask us about available samples, quantities and delivery before you commit. Returns and delivery terms depend on the product and supplier.
Installation & Care Tips
⚠️ Professional Installation Tips
- Structural Fitting: Unlike thinner floors, Chepstow 21mm can be secret nailed directly to floor joists (at 400mm centres) as a load-bearing floor, or floated over an underlay.
- Underfloor Heating: Compatible with UFH. However, for efficient heat transfer with this 21mm thick board, a full surface bond (glue-down) installation is highly recommended over the UFH screed.
- Acclimatisation: Essential for all natural wood. Store packs in the room of installation for 3-4 days prior to fitting to allow the timber to adjust.
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
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Our Price Promise
As an official stockist of the brands we carry, every tile is the genuine article — expertly specified and fully supported by our Ascot team. If you find the same product for less elsewhere, talk to us and we'll do our best to match it.
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Customer Support
Chat with us live.
Call us on 01344-620211
Email us sales@hyperiontiles.com
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Shipping Information
Once an order has been placed, goods that are in stock can normally be dispatched within 3–5 working days. Delivery of special orders, slabs, large-format tiles, some bathware and sizeable orders is best carried out on one of our specialist off-load vehicles, so timescales will be advised before any tiles are ordered. A specific delivery date will be arranged to suit you.
Express delivery: 1–2 working days.
