



Woodpecker returns: contact Hyperion within 14 days of delivery. Unused goods in their original packaging and in resaleable condition may be eligible once authorised. Accepted returns carry a 20% restocking charge; any collection or carriage cost will be confirmed before the return is arranged.
If you are unsure before ordering, our team can check quantities, suitability and the return terms for this exact product.
In stock and ready to dispatch. This Woodpecker Flooring product is normally dispatched within 3–5 working days.
Delivery: the exact cost is calculated at checkout from your order and postcode, and UK delivery is free over £1,000 on most ranges. If your order needs a pallet or specialist vehicle, we’ll contact you to confirm the delivery arrangement before dispatch.
On arrival: please check the order promptly. If anything has been damaged in transit, contact us within three working days and we’ll help put it right.
Chepstow Flaxen Oak
- Secure checkout
- 14-day returns
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8 coordinated options · compare shape, size and finish before you decide
Engineered wood, with the construction made clear.
The product specification identifies this as engineered real wood. Check the finish, pack format and fitting guidance for the exact option you are considering.
- Material
- Oak
- Finish
- Oiled
- Order format
- Sold by the pack
- Samples
- 1 option available
The current specification lists floated, glued and nailed installation methods. Choose the method appropriate to the subfloor and project.
Real wood varies in grain and tone, so a sample is useful when available for checking colour and finish in your own light.
See the finish from more than one angle.
65-RAW-001
Product details
Product story
Golden Warmth: Chepstow Flaxen Oak
Invite the timeless beauty of the harvest into your home with Chepstow Flaxen Oak—a superior 21mm engineered plank that combines structural strength with a rich, golden-caramel finish.
Chepstow is the heavyweight champion of the Woodpecker collection, and "Flaxen Oak" is its most inviting finish. Designed to capture the feeling of a floor that has been "footworn" yet remains untarnished, the surface features flowing grain patterns and slowly grown knots that add authentic rustic character. The oak is treated with a Hardwax Oil that enhances its natural honey and wheat tones, creating a warm, lived-in aesthetic. At 21mm thick with a substantial 6mm wear layer, this floor is structurally load-bearing and built to last generations, making it the perfect foundation for a forever home.
Specifications
Installation & care
⚠️ Professional Installation Tips
- Structural Fitting: Chepstow 21mm can be secret nailed directly to floor joists (at 400mm centres) as a load-bearing floor, or floated over an underlay.
- Underfloor Heating: Compatible with UFH. However, for efficient heat transfer with this 21mm thick board, a full surface bond (glue-down) installation is highly recommended over the UFH screed.
- Maintenance: This floor is Oiled. You should use a liquid wax cleaner (like Woodpecker One Coat Soap) to clean and nourish the floor. Do not use standard detergents.
Samples
See it in your own room first. A sample is available for this product so you can check the colour, finish and surface in your own light before placing the main order.
The sample is free.Sample postage is £4.99 and is refunded on tile orders £50+ using the code emailed with your sample order. Choose Sample in the buying panel to order it.
Delivery
In-stock orders are dispatched within 3–5 working days, with express options available. Special-order and made-to-order ranges carry their own lead time, shown on the product page and confirmed when you order. Pallet, slab, large-format and bathware orders travel on a specialist off-load service — we confirm the timescale and book a date that suits you before dispatch.
Delivery is calculated at checkout from your order and postcode (we do not offer showroom collection) and UK delivery is free on orders over £1,000 on most ranges. For pallet deliveries please tell us about access issues in advance — low trees or bridges, narrow roads or gateways, gravel drives, or no turning or unloading space — as a re-delivery charge may apply if we cannot complete delivery.
When your order arrives
Please check your delivery as soon as it arrives. Once goods are unloaded they become the responsibility of the receiver, so if anything isn’t right, contact us within three working days and we’ll put it right quickly.
Returns
Unused, complete orders can be returned within 14 days of delivery; as tiles are picked and packed to your quantity, a restocking fee of 20–30% applies depending on the range. Special-order items are non-returnable unless damaged on delivery or faulty. Ordering a free sample first is the simplest way to avoid a return.
Product Frequently Asked Questions
What colour is "Flaxen Oak"?
What is "Rustic" Grade?
Does it require oiling immediately?
Can I lay this over joists?
Why buy from Hyperion Tiles?
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Our Price Promise
As an official stockist of the brands we carry, every tile is the genuine article — expertly specified and fully supported by our Ascot team. If you find the same product for less elsewhere, talk to us and we'll do our best to match it.
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Customer Support
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Shipping Information
Once an order has been placed, goods that are in stock can normally be dispatched within 3–5 working days. Delivery of special orders, slabs, large-format tiles, some bathware and sizeable orders is best carried out on one of our specialist off-load vehicles, so timescales will be advised before any tiles are ordered. A specific delivery date will be arranged to suit you.
Express delivery: 1–2 working days.
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