BEAUTY IN EVERY DETAIL
Fired Earth returns: contact Hyperion within 14 days of delivery. The complete tile order must be returned; part-order and surplus-tile returns are not accepted. For an authorised complete-order return notified within 14 days, no standard restocking fee applies. We’ll confirm the return route before anything is sent back.
If you are unsure before ordering, our team can check quantities, suitability and the return terms for this exact product.
In stock. Standard: Estimated 3–5 working days. Express: Estimated 1–2 working days where offered at checkout. In-stock delivery estimates apply to orders placed before 2pm UK time on a working day. Orders placed from 2pm, at weekends or on bank holidays are processed from the next working day. Working days exclude weekends and bank holidays. Estimates are not guaranteed; express does not shorten backorder or special-order lead times. Regional holidays and specialist freight can affect the final date.
Delivery: the exact cost is calculated at checkout from your order and postcode, and UK delivery is free over £1,000 on most ranges. If your order needs a pallet or specialist vehicle, we’ll contact you to confirm the delivery arrangement before dispatch.
On arrival: please check the order promptly. If anything has been damaged in transit, contact us within three working days and we’ll help put it right.
Trade or large project? Call 01344 620211 or visit Trade & Professionals
6 coordinated options · compare shape, size and finish before you decide
Explore the surface detail and the design as a whole.
VISUALISE
Upload a room photo, choose the surface and adjust the tile scale. This is a quick planning preview, not a photorealistic installation render.
Recommended grout colour, adhesive and matching silicone where suitable. Compare physical samples before ordering; nothing is added until you choose.
Per m²: about 0.9 kg of grout and up to 5 kg of adhesive.
Grout · Supplier match
Mapei Ultracolour Plus GroutsSupplier match for Fired Earth tiles. Choose the colour with your installer.
Suggested grout colour: 145 Terra Di Siena
Suggested grout colour: 145 Terra Di Siena · About 0.9 kg per m² · 5 kg bag
Adhesive · Supplier match
Mapei S1 Standard Set AdhesivesSupplier match for Fired Earth tiles. Confirm substrate and setting time.
Up to 5 kg per m² · 20 kg bag
Mastic / silicone: The suggested colour is not currently available; compare another suitable shade with the tile and grout. Explore silicone colours
PATSUCRE1
Embrace the effortless style of Parisian boulevards with the Patisserie Sucre 1 Patterned Tile—a sophisticated porcelain tile that combines heritage design with modern practicality.
Inspired by the ornate floors of traditional French patisseries, the 'Sucre' features a classic monochrome geometric pattern. While it captures the authentic look of handmade encaustic cement tiles, it is crafted from high-quality porcelain. This means it is completely non-porous, stain-resistant, and robust enough for the busiest areas of your home. It can be used alone for a wall-to-wall statement or paired with the matching Sucre Border and Corner tiles to create a stunning "rug effect" in a hallway or underneath a freestanding bath.
In-stock orders are dispatched within 3–5 working days, with express options available. Special-order and made-to-order ranges carry their own lead time, shown on the product page and confirmed when you order. Pallet, slab, large-format and bathware orders travel on a specialist off-load service — we confirm the timescale and book a date that suits you before dispatch.
Delivery is calculated at checkout from your order and postcode (we do not offer showroom collection) and UK delivery is free on orders over £1,000 on most ranges. For pallet deliveries please tell us about access issues in advance — low trees or bridges, narrow roads or gateways, gravel drives, or no turning or unloading space — as a re-delivery charge may apply if we cannot complete delivery.
Please check your delivery as soon as it arrives. Once goods are unloaded they become the responsibility of the receiver, so if anything isn’t right, contact us within three working days and we’ll put it right quickly.
To request a return, contact Hyperion within 14 days of delivery. For eligible online consumer cancellations, you have a further 14 days after telling us to send the goods back. Contact us for the correct return address; your statutory cancellation does not depend on our authorisation.
Additional supplier returns have their own eligibility rules, charges and exclusions. These do not override statutory cancellation rights or rights for faulty goods. See our refund policy and supplier return guidance before arranging a return.
Our family-run Ascot team is here to help you choose with confidence, check the practical details and plan your project.
Ask us about available samples, quantities and delivery before you commit. Returns and delivery terms depend on the product and supplier.
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
Our Price Promise
As an official stockist of the brands we carry, every tile is the genuine article — expertly specified and fully supported by our Ascot team. If you find the same product for less elsewhere, talk to us and we'll do our best to match it.
Customer Support
Chat with us live.
Call us on 01344-620211
Email us sales@hyperiontiles.com
Shipping Information
Once an order has been placed, goods that are in stock can normally be dispatched within 3–5 working days. Delivery of special orders, slabs, large-format tiles, some bathware and sizeable orders is best carried out on one of our specialist off-load vehicles, so timescales will be advised before any tiles are ordered. A specific delivery date will be arranged to suit you.
Express delivery: 1–2 working days.
Measured area 0.00 m²
Planning quantity 0.00 m²
Allows for cuts and breakages. Ask your installer whether your layout needs more. This is a planning allowance; saved tile quantities are not changed.
Review your saved tiles and measurements, then send an enquiry. Nothing is sent until you submit the form.
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