BEAUTY IN EVERY DETAIL
Need to return this item? Contact Hyperion within 14 days of delivery. We’ll check the supplier-specific return terms for this product and confirm eligibility, the return destination and any applicable restocking charge before you send anything back. Special-order and made-to-order goods may be non-returnable unless damaged or faulty.
If you are unsure before ordering, our team can check quantities, suitability and the return terms for this exact product.
In stock. Standard: Estimated 3–5 working days. Express: Estimated 1–2 working days where offered at checkout. In-stock delivery estimates apply to orders placed before 2pm UK time on a working day. Orders placed from 2pm, at weekends or on bank holidays are processed from the next working day. Working days exclude weekends and bank holidays. Estimates are not guaranteed; express does not shorten backorder or special-order lead times. Regional holidays and specialist freight can affect the final date.
Delivery: the exact cost is calculated at checkout from your order and postcode, and UK delivery is free over £1,000 on most ranges. If your order needs a pallet or specialist vehicle, we’ll contact you to confirm the delivery arrangement before dispatch.
On arrival: please check the order promptly. If anything has been damaged in transit, contact us within three working days and we’ll help put it right.
ZB101 Frozen Umber
Trade or large project? Call 01344 620211 or visit Trade & Professionals
Returns · Hyperion Tiles
Contact Hyperion within 14 days of delivery before returning goods.
Return eligibility depends on the brand and product. Keep goods unused and in their original packaging; contact us to confirm any return charges.
These additional brand terms do not replace statutory cancellation rights. No restocking fee applies to an eligible statutory cancellation.
Read the full returns policy Delivery & brand return detailsExplore the grain and finish.
ZB101
Product details
Product story
ZB101 Frozen Umber Herringbone
Discover the elegance of zb101, part of the Zigzag collection, showcasing a sophisticated European rustic oak finish. The surface is meticulously brushed and textured, allowing subtle grey oils to grace the grain of this bevel-edged, engineered herringbone wood flooring. A thick oak top layer is expertly bonded to a hardwood ply base, ensuring compatibility with any flat surface, including low-energy underfloor heating systems.
Enhancing the natural allure, the oak wear layer is smoothly sanded and completed with a robust hard wax oil. This timeless flooring can be installed in various patterns, offering versatility and style to complement any interior. For those seeking uniformity throughout their space, this product is also available in a matching plank.
Sold in Packs of 1.44m² per pack
Delivery
In-stock orders are dispatched within 3–5 working days, with express options available. Special-order and made-to-order ranges carry their own lead time, shown on the product page and confirmed when you order. Pallet, slab, large-format and bathware orders travel on a specialist off-load service — we confirm the timescale and book a date that suits you before dispatch.
Delivery is calculated at checkout from your order and postcode (we do not offer showroom collection) and UK delivery is free on orders over £1,000 on most ranges. For pallet deliveries please tell us about access issues in advance — low trees or bridges, narrow roads or gateways, gravel drives, or no turning or unloading space — as a re-delivery charge may apply if we cannot complete delivery.
When your order arrives
Please check your delivery as soon as it arrives. Once goods are unloaded they become the responsibility of the receiver, so if anything isn’t right, contact us within three working days and we’ll put it right quickly.
Returns
To request a return, contact Hyperion within 14 days of delivery. For eligible online consumer cancellations, you have a further 14 days after telling us to send the goods back. Contact us for the correct return address; your statutory cancellation does not depend on our authorisation.
Additional supplier returns have their own eligibility rules, charges and exclusions. These do not override statutory cancellation rights or rights for faulty goods. See our refund policy and supplier return guidance before arranging a return.
Product Frequently Asked Questions
The Hyperion Family Promise
Our family-run Ascot team is here to help you choose with confidence, check the practical details and plan your project.
Ask us about available samples, quantities and delivery before you commit. Returns and delivery terms depend on the product and supplier.
Installation & Care Tips
Follow the current manufacturer instructions for the exact product and your intended application. Confirm preparation, fitting materials and aftercare with your installer before work begins.
Contact our team when product-specific guidance is not listed. Do not assume that another material or range uses the same installation or cleaning method.
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
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Our Price Promise
As an official stockist of the brands we carry, every tile is the genuine article — expertly specified and fully supported by our Ascot team. If you find the same product for less elsewhere, talk to us and we'll do our best to match it.
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Customer Support
Chat with us live.
Call us on 01344-620211
Email us sales@hyperiontiles.com
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Shipping Information
Once an order has been placed, goods that are in stock can normally be dispatched within 3–5 working days. Delivery of special orders, slabs, large-format tiles, some bathware and sizeable orders is best carried out on one of our specialist off-load vehicles, so timescales will be advised before any tiles are ordered. A specific delivery date will be arranged to suit you.
Express delivery: 1–2 working days.
