BEAUTY IN EVERY DETAIL
Ca’ Pietra returns: contact Hyperion within 14 days of delivery. Unused goods in their original packaging may be eligible for return in full-box quantities, subject to the matching batch still being held. Accepted returns carry a 15% restocking charge. We’ll confirm eligibility before anything is sent back.
If you are unsure before ordering, our team can check quantities, suitability and the return terms for this exact product.
In stock. Standard: Estimated 3–5 working days. Express: Estimated 1–2 working days where offered at checkout. In-stock delivery estimates apply to orders placed before 2pm UK time on a working day. Orders placed from 2pm, at weekends or on bank holidays are processed from the next working day. Working days exclude weekends and bank holidays. Estimates are not guaranteed; express does not shorten backorder or special-order lead times. Regional holidays and specialist freight can affect the final date.
Delivery: the exact cost is calculated at checkout from your order and postcode, and UK delivery is free over £1,000 on most ranges. If your order needs a pallet or specialist vehicle, we’ll contact you to confirm the delivery arrangement before dispatch.
On arrival: please check the order promptly. If anything has been damaged in transit, contact us within three working days and we’ll help put it right.
3 coordinated options · compare shape, size and finish before you decide
Explore the surface detail and check the specification below to plan your space.
A sample is available for this product, so you can check colour, texture and scale against the room before committing to the full quantity.
VISUALISE
Upload a room photo, choose the surface and adjust the tile scale. This is a quick planning preview, not a photorealistic installation render.
TECHNICAL ANSWERS
Suitable for walls and floors. For outdoor projects, ask our team to confirm suitability before ordering.
Material: Porcelain. Finish: Polished. Natural variation, glaze and texture can look different under room lighting, so order a sample where available.
The current catalogue data lists this product as suitable with underfloor heating. The heating system, substrate, movement joints and adhesive still need to be specified correctly for the installation.
20607CFG-1
The Portare illusion Shangri La Porcelain Polished Tile is a large format tile designed to enhance any space with its sleek, polished finish. Perfect for modern interiors, this porcelain tile adds a touch of elegance and warmth with its subtle, warm-toned veining. Ideal for kitchens, bathrooms, or living areas, it combines style and durability, making it a top choice for homeowners and designers alike. Upgrade your space with this stunning polished porcelain tile.
Sold by the box
See it in your own room first. A sample is available for this product so you can check the colour, finish and surface in your own light before placing the main order.
The sample is free. Sample postage from £4.99 per supplier. Eligible sample buyers receive a fixed £4.99 credit on a £50+ tile order, once per customer. This is not a refund of combined multi-supplier postage. Choose Free Swatch Sample in the buying panel to order it.
In-stock orders are dispatched within 3–5 working days, with express options available. Special-order and made-to-order ranges carry their own lead time, shown on the product page and confirmed when you order. Pallet, slab, large-format and bathware orders travel on a specialist off-load service — we confirm the timescale and book a date that suits you before dispatch.
Delivery is calculated at checkout from your order and postcode (we do not offer showroom collection) and UK delivery is free on orders over £1,000 on most ranges. For pallet deliveries please tell us about access issues in advance — low trees or bridges, narrow roads or gateways, gravel drives, or no turning or unloading space — as a re-delivery charge may apply if we cannot complete delivery.
Please check your delivery as soon as it arrives. Once goods are unloaded they become the responsibility of the receiver, so if anything isn’t right, contact us within three working days and we’ll put it right quickly.
To request a return, contact Hyperion within 14 days of delivery. For eligible online consumer cancellations, you have a further 14 days after telling us to send the goods back. Contact us for the correct return address; your statutory cancellation does not depend on our authorisation.
Additional supplier returns have their own eligibility rules, charges and exclusions. These do not override statutory cancellation rights or rights for faulty goods. See our refund policy and supplier return guidance before arranging a return.
Our family-run Ascot team is here to help you choose with confidence, check the practical details and plan your project.
Ask us about available samples, quantities and delivery before you commit. Returns and delivery terms depend on the product and supplier.
Follow the current manufacturer instructions for the exact product and your intended application. Confirm preparation, fitting materials and aftercare with your installer before work begins.
Contact our team when product-specific guidance is not listed. Do not assume that another material or range uses the same installation or cleaning method.
Explore the collection, compare your favourites and ask our Ascot team for help choosing.
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
Our Price Promise
As an official stockist of the brands we carry, every tile is the genuine article — expertly specified and fully supported by our Ascot team. If you find the same product for less elsewhere, talk to us and we'll do our best to match it.
Customer Support
Chat with us live.
Call us on 01344-620211
Email us sales@hyperiontiles.com
Shipping Information
Once an order has been placed, goods that are in stock can normally be dispatched within 3–5 working days. Delivery of special orders, slabs, large-format tiles, some bathware and sizeable orders is best carried out on one of our specialist off-load vehicles, so timescales will be advised before any tiles are ordered. A specific delivery date will be arranged to suit you.
Express delivery: 1–2 working days.
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