BEAUTY IN EVERY DETAIL
Floorify returns: contact Hyperion within 14 days of delivery. Floorify returns are arranged through Hyperion as the supplying dealer. Unused, complete goods in unopened resaleable packs may be eligible once authorised, with a 20% restocking charge. We’ll confirm the return route before anything is sent back.
If you are unsure before ordering, our team can check quantities, suitability and the return terms for this exact product.
In stock and ready to dispatch. This Floorify product is normally dispatched within 3–5 working days.
Delivery: the exact cost is calculated at checkout from your order and postcode, and UK delivery is free over £1,000 on most ranges. If your order needs a pallet or specialist vehicle, we’ll contact you to confirm the delivery arrangement before dispatch.
On arrival: please check the order promptly. If anything has been damaged in transit, contact us within three working days and we’ll help put it right.
Available to order
U001
Ensure the perfect foundation and a serene living environment with the Floorify Comfort Underlay, the official acoustic solution for your new rigid vinyl floor.
Designed specifically to be used in conjunction with Floorify planks and tiles, the Comfort Underlay is engineered to maximise everyday walking comfort while providing highly effective noise reduction. Whether you are installing flooring in an upstairs bedroom, a multi-family home, or a modern apartment, this underlay significantly reduces transmission noise to the rooms below. At 2mm thick, it effectively levels out minor subfloor irregularities, absorbs heavy shocks, and protects the integrity of the innovative Floorify click system, ensuring your floor feels wonderfully soft and quiet underfoot.
Want to check it before ordering? An online sample option is not currently attached to this product. Call our Ascot team on 01344 620211 and we’ll check the best sample option for this exact product.
In-stock orders are dispatched within 3–5 working days, with express options available. Special-order and made-to-order ranges carry their own lead time, shown on the product page and confirmed when you order. Pallet, slab, large-format and bathware orders travel on a specialist off-load service — we confirm the timescale and book a date that suits you before dispatch.
Delivery is calculated at checkout from your order and postcode (we do not offer showroom collection) and UK delivery is free on orders over £1,000 on most ranges. For pallet deliveries please tell us about access issues in advance — low trees or bridges, narrow roads or gateways, gravel drives, or no turning or unloading space — as a re-delivery charge may apply if we cannot complete delivery.
Please check your delivery as soon as it arrives. Once goods are unloaded they become the responsibility of the receiver, so if anything isn’t right, contact us within three working days and we’ll put it right quickly.
Unused, complete orders can be returned within 14 days of delivery; as tiles are picked and packed to your quantity, a restocking fee of 20–30% applies depending on the range. Special-order items are non-returnable unless damaged on delivery or faulty. Ordering a free sample first is the simplest way to avoid a return.
Our family-run Ascot team is here to help you choose with confidence, check the practical details and plan your project.
Ask us about available samples, quantities and delivery before you commit. Returns and delivery terms depend on the product and supplier.
Explore the collection, compare your favourites and ask our Ascot team for help choosing.
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
Our Price Promise
As an official stockist of the brands we carry, every tile is the genuine article — expertly specified and fully supported by our Ascot team. If you find the same product for less elsewhere, talk to us and we'll do our best to match it.
Customer Support
Chat with us live.
Call us on 01344-620211
Email us sales@hyperiontiles.com
Shipping Information
Once an order has been placed, goods that are in stock can normally be dispatched within 3–5 working days. Delivery of special orders, slabs, large-format tiles, some bathware and sizeable orders is best carried out on one of our specialist off-load vehicles, so timescales will be advised before any tiles are ordered. A specific delivery date will be arranged to suit you.
Express delivery: 1–2 working days.
Calculated area 0.00 m2
