BEAUTY IN EVERY DETAIL
Ca’ Pietra returns: contact Hyperion within 14 days of delivery. Unused goods in their original packaging may be eligible for return in full-box quantities, subject to the matching batch still being held. Accepted returns carry a 15% restocking charge. We’ll confirm eligibility before anything is sent back.
If you are unsure before ordering, our team can check quantities, suitability and the return terms for this exact product.
Available to order. We’ll confirm the current Ca'Pietra supplier lead time for this product and keep you updated before dispatch.
Delivery: the exact cost is calculated at checkout from your order and postcode, and UK delivery is free over £1,000 on most ranges. If your order needs a pallet or specialist vehicle, we’ll contact you to confirm the delivery arrangement before dispatch.
On arrival: please check the order promptly. If anything has been damaged in transit, contact us within three working days and we’ll help put it right.
Available to order
32339
Kerakoll Silicone Colour Parchment, No.24, a warm pale neutral with something of the cast of aged paper, from Hyperion Tiles, your official Ca'Pietra stockist.
Joinery, stone-look tile and old plaster all share a slightly dusty pallor, and No.24 is tuned to it. The bead reads as softened age rather than fresh white, which is precisely what a period scheme needs where two surfaces meet.
Reclaimed-look terracotta, tumbled stone-effect porcelain and muted limewashed walls all pair with it. It is greyer than Cream, older than Linen, and it is the shade to reach for when nothing in the room should look brand new.
Want to check it before ordering? An online sample option is not currently attached to this product. Call our Ascot team on 01344 620211 and we’ll check the best sample option for this exact product.
In-stock orders are dispatched within 3–5 working days, with express options available. Special-order and made-to-order ranges carry their own lead time, shown on the product page and confirmed when you order. Pallet, slab, large-format and bathware orders travel on a specialist off-load service — we confirm the timescale and book a date that suits you before dispatch.
Delivery is calculated at checkout from your order and postcode (we do not offer showroom collection) and UK delivery is free on orders over £1,000 on most ranges. For pallet deliveries please tell us about access issues in advance — low trees or bridges, narrow roads or gateways, gravel drives, or no turning or unloading space — as a re-delivery charge may apply if we cannot complete delivery.
Please check your delivery as soon as it arrives. Once goods are unloaded they become the responsibility of the receiver, so if anything isn’t right, contact us within three working days and we’ll put it right quickly.
Unused, complete orders can be returned within 14 days of delivery; as tiles are picked and packed to your quantity, a restocking fee of 20–30% applies depending on the range. Special-order items are non-returnable unless damaged on delivery or faulty. Ordering a free sample first is the simplest way to avoid a return.
Our family-run Ascot team is here to help you choose with confidence, check the practical details and plan your project.
Ask us about available samples, quantities and delivery before you commit. Returns and delivery terms depend on the product and supplier.
Follow the current manufacturer instructions for the exact product and your intended application. Confirm preparation, fitting materials and aftercare with your installer before work begins.
Contact our team when product-specific guidance is not listed. Do not assume that another material or range uses the same installation or cleaning method.
Explore the collection, compare your favourites and ask our Ascot team for help choosing.
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
Our Price Promise
As an official stockist of the brands we carry, every tile is the genuine article — expertly specified and fully supported by our Ascot team. If you find the same product for less elsewhere, talk to us and we'll do our best to match it.
Customer Support
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Call us on 01344-620211
Email us sales@hyperiontiles.com
Shipping Information
Once an order has been placed, goods that are in stock can normally be dispatched within 3–5 working days. Delivery of special orders, slabs, large-format tiles, some bathware and sizeable orders is best carried out on one of our specialist off-load vehicles, so timescales will be advised before any tiles are ordered. A specific delivery date will be arranged to suit you.
Express delivery: 1–2 working days.
Calculated area 0.00 m2
